Set a simple participation fee that covers printing, prizes, and shared advertising. Offer scholarships for new or micro retailers to maintain diversity. Rotate top-billing spots, and distribute foot traffic by rotating bonus challenges. Fairness builds trust, preventing resentment and encouraging merchants to champion the program, actively cross-refer visitors, and extend the passport’s reach through their loyal customer bases.
Deliver a starter kit with stamps, ink, counter sign, quick-reference rules, staff scripts, and a calendar. Include a mini training video and a one-page troubleshooting guide. Provide a hotline chat for day-of surprises. Merchants love clarity; equip them to answer common questions confidently, maintain quick lines, and celebrate each visitor’s progress without slowing normal store operations.
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